Did you receive the wrong order? We'll make it right!

Oops! We're sorry if you received the wrong order. At Foodiz, we always strive to deliver exactly what you ordered, but sometimes mistakes happen. Don't worry, we'll put it right!

What can you do if you've received the wrong order?

🔹 Check your order confirmation - First of all, check the order you placed by checking your confirmation email or app notification to make sure it matches what you received.

🔹 Contact us - If there's a problem, please don't hesitate to contact us as soon as possible at customer-care@foodiz.odoo.com.

When contacting us, please include:
✔️ Your order confirmation
✔️ A brief description of the problem
✔️ A photo (if available)

We'll sort it out!

We thank you for your patience, and will work quickly to resolve the issue, whether with a replacement or another solution.

Need more help?
Contact us anytime, we're always here to help!

Thank you for choosing Foodiz ! 🍽️

Didn't find what you were looking for?

Don't hesitate to contact our support team - we'll do our best to help!

Send us an e-mail