Not satisfied with your meal?
We'll make it right!

At Foodiz, we always aim to serve high-quality meals, but if your order hasn't met your expectations, we're here to help. Whether it's missing ingredients, incorrect items or quality issues, we're here for you!

What can you do if your meal doesn't live up to your expectations?

🔹 Check your order details - First of all, check your order confirmation email again to make sure the meal you received doesn't match what you ordered.
‍
🔹 Identify the problem - If something is wrong with your meal, let us know exactly what happened. Common problems include:

‍
❌ Incorrect meal received - The meal is not what you ordered.
❌ Missing ingredients - Some components of your meal are missing.
❌ Quality issues - The meal is undercooked, not fresh, or has some other quality issue.
‍

🔹 Contact our support team - To report the problem, contact us as soon as possible at customer-care@foodiz.odoo.com.

When contacting us, please include:
✔️ Your order confirmation
✔️ A brief description of the problem
✔️ A photo of the meal (if applicable)

We're here to help!

We sincerely apologize for the inconvenience and appreciate your feedback.
It helps us to improve! 💚

Thank you for choosing Foodiz! 🍽️