My promo code doesn't work, why?

Do you have a coupon code but it doesn't apply to your order?
No problem, here are a few things to check before contacting us!

Why doesn't my code work?

🔹 Typing error - Make sure you have typed the code correctly, or copy and paste it directly to avoid mistakes.
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🔹 Code expired - Check the validity date of the code, some are time-limited.
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🔹 Conditions of use not met - Some codes only apply to a first order, a minimum amount or a specific product type.
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🔹 Code already used - Some promo codes are only valid once per user.

I used a promo code but the discount is not applied correctly

🔹 F irst meal free? - With the code "MYFIRSTORDER", you get €5 off, but that doesn't necessarily mean your order is completely free.
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🔹 Did you receive another promo code? - If you had a different offer that promised a free meal, contact us with details.
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Still having trouble? Contact us now!

If your promo code still doesn't work after these checks, please send us an email with the following information:
✔️ The promo code you're trying to redeem
✔️ A screenshot of the error message (if available)
✔️ Your email address associated with Foodiz
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📧 Write to us at customer-care@foodiz.odoo.com and we'll do what we can to help! 💚