Operational Coordinator

Your mission:

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OPS EVENT

Organisation and management of our face-to-face events from A to Z

• Understand the needs and requirements for each face-to-face event (equipment, service and catering)
• Work closely with the Account Manager in managing our clients
• Submit a detailed offer, taking into account the profitability for the company
• Ensuring that events are updated in the diary and communicated to the kitchen and operational team
• Management of purchases (excl. food) and material rental related to the events. Analysing our material needs and recommending the most cost-effective solutions (investment or rental)
• Management of so-called dry food purchases related to events
• Ensure that the departure and arrival of event-related material is recorded
• Recruit, train and supervise operational staff (student)
• To ensure that events meet our customers' expectations and to act quickly in case of problems
• To be present on site at events as required to ensure that they run smoothly
• Implement a regular feedback system from clients to improve the quality of our events
• Follow-up of the invoicing of each event

Operational improvement strategy

• Continuously improve the organisation and profitability of events and projects
• Create offer templates and playbooks that can be reused for other projects and events

OPS DIGITAL CANTEEN

Actively participate in the day-to-day operational activities related to the digital canteen. Depending on the daily role assigned by the Restaurant Manager:

• Management and printing of order forms via our back office
• Communication of orders to the kitchen
• Monitoring the progress of preparations in the kitchen
• Grouping preparations by order and by company
• Checking the quality of our dishes and preparations before dispatch
• Management of delivery departures

Profile required

You are the ideal candidate if :

• You want to gain experience in the logistics, event or catering sector
• You are trilingual (FR, NL and ANGL)
• You have good people skills and are able to manage a large client portfolio
• Strong organisational skills (service, process,...) and a solution-oriented entrepreneurial spirit
• You like challenges, you can handle several projects at the same time and you are a good team player
• You can handle crisis situations, work under pressure and be responsive
• First experience in a fast-growing start-up is a plus
• A gourmet at heart who understands the industry and the needs of customers

Soft skills :

• Team player, strong interpersonal skills
• Pragmatic and solution/customer oriented
• Enthusiasm, dynamism and sense of responsibility
• Flexibility and adaptability
• Autonomy, organisation, rigour and method, you are not afraid of processes
• Proactivity and desire to set up an organisation to serve customer satisfaction and operational excellence
• Natural communication and interpersonal skills
• Intrinsic motivation to outperform others
• Food is even better (here, we LOVE to eat!)

Why join Foodiz?

• Position with responsibilities, a great deal of freedom in your actions and proposals
• You will join a fast-growing company and participate in its growth
• You recognize yourself in the values of a company committed to an ecologically responsible operation
• Modern management, here you will work with fun bosses
• Conviviality and sharing! The company offers you many moments around regularly organised events
• Competitive package
• As a bonus, you can participate in tasting sessions of our new recipes

Conduct of the interviews

• First call with Grégoire, Head of Operations
• Meeting in our offices with Grégoire, Head of Operations and Thibault, COO

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